Advanced Auto Center 25167 W 8 Mile Rd Redford, MI 48240 313-535-0500

CODE OF ETHICS

ADVANCED AUTO CENTER

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(145 Reviews)

The best in town Nate is so cool and helpful and the owner John is very nice guy they really know what they?re doing I trust them with my vehicle they?re the best

Yahra Whyte, 05/29/2024

I called on a whim to see if they could inspect a vehicle I was interested in buying. I spoke with the owner John, who was incredibly helpful and told me that even though they were very busy and it would be close to closing time, to stop by. When I got there, Nate was very friendly and inspected the car for me. He was so helpful and provided great insight about what may need to be fixed in the future and his experience with the type of car we were buying. I can't thank them both enough for taking the time and providing such excellent customer service. I was also witness to Nate's interaction with the customer ahead of me and he was equally friendly and personable! I would highly recommend them!!

Aimee Shreve, 05/01/2024

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